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Before contacting our service department you can go through the following for
possible solutions.
Problem Solution
TV will not turn on Make sure the power cord is
plugged in.
The batteries in the remote control
may be drained; replace the
batteries.
No picture, no sound Check the cable between TV and
antenna/external AV device.
Press the power button on the
remote.
Press the SOURCE button the
remote, then press the
 button
repeatedly to select the TV source.
Poor picture, sound OK Check the cable between TV and
antenna/ external AV device.
Try another channel, the station may
have broadcast difculties.
Adjust the brightness/contrast in the
Video menu.
Check that the unit is set to PAL
Audio noise Check if the cables are connected
properly.
Move any infrared equipment away
from the TV.
No audio Make sure the volume is not turned
off or set to minimum.
Photos, videos and music from a USB
device are not displayed
Check if the USB storage device
is capable of mass storage, as
described in the documentation that
came with the storage device.
Check if the USB storage device is
compatible with the TV
Check if the audio and image le
formats are supported by the TV.
Troubleshooting
28


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