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After Sales Support
Telephone:
1300 886 649
Email: info@tempoaustralia.com.au
FAQs (Cont.)
Problem Solution
Play does not start,
even when title is
selected.
Confirm the region code setting is correct.
No subtitles are
displayed.
Subtitles appear only with discs that contain them.
Check whether your DVD has subtitles.
Make sure to select Subtitles ON in the settings,
otherwise they will not be displayed.
Audio soundtrack and/
or subtitle language
is not as per the initial
settings.
If the audio soundtrack and/or subtitle language
does not exist on the disc, the language selected
at the initial settings will not be seen/heard.
Alternative audio
soundtrack (or subtitle)
languages cannot be
selected.
Alternative languages can only be selected on
discs that contain more than one language. Check
and ensure your disc has more than one language.
With some DVDs, an alternative language
cannot be selected with the LANG or SUBTITLE
button. Try selecting it from the DVD menu, if an
alternative language is available.
Angle cannot be
changed.
This function is dependent on software availability.
Even if a disc has a number of angles recorded,
they may be recorded for specific scenes only.
No menu play (with
video CDs)
This function works only for video CDs with
playback control.
Problems relating to the USB device
Problem Solution
My TV does not
recognise my USB
device or my external
hard disk.
Please refer first to the instructions describing how
to use USB devices with this unit.
If the problem still occurs, your device may not be
compatible. This machine has been tested with
the majority of Flash memory-based devices and
hard disks (Music/Movie players with HDD) on the
market; however, it may not be compatible with
certain devices, in particular external self-powered
hard disks.
60


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