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54
After Sales Support
Telephone:
1300 886 649
Email: info@tempoaustralia.com.au
If
your product is faulty or youare experiencing difficulties usingthis product andrequire assistancepleasecallour customer assistance helplineaslistedbelow:
This producthas been manufactured to thehighestquality standards. This productiswarranted
to theoriginalpurchaser or gift recipientand is nottransferable.
Warr anty
Theproduct is guaranteed to be free from defectsinworkmanship andparts foraperiod of 12
months from thedateofpurchase. Defects
that occurwithinthiswarrantyperiod, undernormal
useand care will be repaired, replaced or refunded with no charge forparts or labour.
Thebenefitsconferred by this warranty areinadditiontoall otherrightsand remedies of the
consumer underaCommonwealth, stateand territorylawsinrelationtothe goodsorservicesto
whichthiswarrantyrelates.
Ourgoods come with guarantees that cannot be excluded underthe Australian Consumer Law
(Schedule2of the
Co
m
pet
i
ti
o
na
n
dCo
n
s
u
m
e
rAc
t 2010
(Cth)). Youare entitled to areplacement
or refund foramajorfailure andcompensationfor anyother reasonably foreseeablelossor
damage.You are also entitled to have thegoods repaired or replaced if thegoods fail to be of
acceptable qualityand thefailure does not amount to amajor failure. If yourequire further
informationonthe Australian Consumer Law, please visitthe Australian Consumer Lawwebsite at
http://www.consumerlaw.gov.au.
Good
spresented forrepairmay be replaced by refurbishedgoods of thesametyperatherthan
beingrepaired. Refurbishedparts maybeusedtorepairthe goods.
Proo fofPurchase
This warranty is validofthe original purchase only andisnot transferable.Pleasekeepyour
purchase docket or receiptasproof of purchase andasproof of thedateonwhich thepurchase
wasmade. Thepurchasedocketorreceipt must be presentedwiththe warranty when making a
claimunder this warranty.
Serviceduringthe warranty period
Thefirst pointofcontact forALL product issuesisthe Tempo(Aust)Pty LtdAfter
SalesSupport Centre Ph:1300886 649(AUS) 0800 836761 (NZ) .Customermust
NOTtakeany productbacktothe storeunlesstheyhaveobtainedaReturn Authorisation(RA)
number from ourAfter SalesSupport Team
Info@tempo.org
Warranty
–The productcan be personally returned to theoriginalplace of purchase forproduct
repair,replacement or refund.Pleaseensurethe productisproperlypackagedsoasto
ensure,thatnodamageoccurstothe productduringtransit.Alsomakesurethatyou
have included an explanationofthe problem.
In theevent of goodsrequiring repair underwarranty, theowner is responsiblefor the
cost of transportation.The productwillbeatownersriskwhilstintransit to or from the
TempoorAuthorisedService Centres. Should the goods be foundtobeinsound working
orderthe ownermight be chargedafee.
In theevent of repair underwarrantyongoods more than 30km away from theplace of
purchase,additionaltravelcosts will be billed to theowner.
Extent of Warr anty
This warranty is limitedtodefects in workmanshiporparts.All defectiveproductsorparts will be
repaired,replacedorrefunded. This warranty does notextendtoaccessories notsuppliedwith
theproduct or by Tempo. This warr
anty does notcover manualsand packaging. This warranty
does notcover batteriesorany otherconsumableitem.
Normal Wear andTear
This warranty does notcover normal wear and tear of theproductsorparts.
Exclusions
This warranty does notcover:
Anydefectcausedby an accident, misuse, abuse, improper installation or operation, lack
of reasonable care,unauthorisedmodification, loss of parts, tamperingorattempted
repair by apersonnot authorised by thedistributor.
Anyproduct that hasbeendamaged by a lightningstrikeeitherdirectlyorindirectlyora
mainspower surgeorliquidingress.
Anyproduct that hasnot been installed, operated or maintained in accordance with the
manufacturersoperating instructions provided with theproduct.
Anyproduct that hasbeenusedfor purposes otherthandomesticuse.
If theproduct is locatedoutside Australia.
Anydamagecausedbyimpropermatchingofamplifier,improperpower inputor
improper cableconnection.
62


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