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the receiver has been correctly set up for the TV set connected, a widescreen programme will always
be displayed correctly on a widescreen set, and a standard format programme will correctly fill the
screen of a standard format TV.
With a widescreen TV set displaying a standard format programme the WIDE key switches between
displaying the picture with black bars down the sides, and enlarging the picture so that it fills the whole
width of the screen but the top and bottom are cropped off.With a standard format TV displaying a
widescreen programme, the WIDE key switches between displaying the picture with black bars at the
top and bottom of the screen, and filling the whole height of the screen but cropping the sides off
according to instructions broadcast with the programme (called 'pan and scan').The effect of the WIDE
key on the picture display is cancelled by pressing WIDE again.
NOTE:
Sometimes the TV will automatically try and compensate for an incorrect screen format, in this
instance set the tv to the correct format whilst viewing the programme.
8. TROUBLE SHOOTING GUIDE
Problem Possible Reason What to do
The Led indicator
does not glow
Mains cable is
not connected
Check if the main cable is not
plugged into the power socket.
No picture or sound No signal or weak signal.
Check the Aerial and scart
connections
The settings you have made
in the menus have not been
changed.
The digital set-top box was
unplugged without first
going to standby.
Before unplugging your digital set-
top box, make sure it is in standby
The remote control is not
working.
The digital set-top box is in
Stand by.
Remote control is
incorrectly aimed.
Battery exhausted.
Press the standby key.
Check if anything is obstructing the
front panel .
Change the batteries
Password forgotten.
Take contact with the nearest
service center.
Record does not start.
No or weak Aerial 2 input
Signal.
Check Aerial 2 input connection.
No PIP video.
No or weak Aerial 2 input
Signal.
PIP Channel is radio or
teletext based.
Check Aerial 2 input connection.
Use PIP+ / PIP- to choose a valid
TV channel.
29


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