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Appendix A
Touch screen response is slow or incorrect
If the Sero 7’s touch screen response is incorrect, please try the following:
Remove any protective film of the touch screen. The protective film may prevent the device
recognition input.
Make sure that your ngers dry and clean before you tap the touch screen.
Restart the Sero 7 to clear any temporary software bugs.
Make sure that the Sero 7’s software has been upgraded to the latest version.
Sero 7 is frozen or a serious error appears
If the Sero 7 is frozen or suspended, you may need to close the app program or reset the tablet.
If the Sero 7 is frozen or slow to respond, press & hole the power button for 8 seconds to the reset
the tablet.
If the problem persists, restore the factory data.
Sero 7 gets warm
When using for a long time, the Sero 7 may be warm to the touch. This is normal and will not aect the
life or performance of the unit.
Multimedia Compatibility
Video Decoder Support List Audio Decoder Support List
Image Encoder Support List
Image Prole Resolution Bit Rate
JPEG Exif Up to 14 MP Q-100
Video Encoder Support List Audio Encoder Support List
NOTE
Some proles are not supported.
Container Formats
ASF (WMV) VC-1/WMV, H.264
AVCHD H.264, MPEG-2/MPEG-1, VC1
AVI DivX, H.263, H.264, MPEG-4, MJPEG, Xvid
MPEG-4
(MP4)/3G2
3GP/MOV
H.263, MPEG-4
M2TS/
MPEG-TS
H.264, AVCHD, MPEG-2
MPEG-PS/
VOB
MPEG-PS/VOB
Matroska
(MKV)
DivX, H.264, MPEG-4, VP8, Xvid
WebM VP8
WMA WMA 10, WMA Pro, WMA Lossless
Container Formats
AAC AAC
ASF (WMV) AAC-LC, WMA 10, WMA Lossless, WMA
Pro LBR
AVCHD AAC/AAC+, AAC-LC, eAAC+, MP3/MP2
AVI AAC-LC, AAC+, eAAC+, MP2, MP3
FLAC (.ac) FLAC
iMelody MIDI
MP3 MP3
MPEG-4
(MP4)/3G2
3GP/MOV
AAC-LC, AAC+, eAAC+, AMR-NB, AMR-
WB
M2TS/
MPEG-TS
AAC/AAC+, AAC-LC, AC3/DTS, eAAC+,
MP3/MP2
M4A M4A
MPEG-PS/
VOB
AAC/AAC+, eAAC+
Matroska
(MKV)
AAC-LC, AAC+, AC3, eAAC+, MP3/MP2,
Vorbis
OTA MIDI
OGG Vorbis
WAV PCM
Container Formats
AVI H.264, MPEG-4
MPEG-4 (MP4/3GP) H.263, H.264, MPEG-4
Container Formats
AVI AMR-NB, AMR-WB
MPEG-4 (MP4/3GP) AAC-LC, AMR-NB, AMR-WB
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