Troubleshooting 51
How can I improve radio reception when I’m in a “fringe” coverage area?
Try the following to improve radio reception:
• Use the hands-free headset and position the phone away from your body.
• Walk to a window if you are indoors.
• Step outside of buildings that have high metal, concrete, or earthen content
as they may absorb radio signals.
• Step away from metallic windows as they absorb RF energy.
• Go to the highest spot possible to make the call.
• Step away from computers or electronic equipment.
• If you are in a car, first park, then try the call from outside the car.
• If you are near or directly under a cellular/PCS radio tower, walk at least one
block away.
How can I protect my device from damage?
The best way to protect your device is to carry it with the display closed, in the
carrying case supplied in the box. You may risk damaging your device if you
do not protect the display.
My device has not connected to the service for quite a while. Is there
anything I can do myself before calling Customer Care?
Yes, try powering your device off and on. After your device boots, you’ll know
you’ve connected to the service when you see the
in the title bar again.
What Web browsers do you support on the Desktop Interface?
Web browsers IE 5+ are supported on both the Windows and Macintosh
operating systems.
