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After-sales service
According to <Product quality of the People's Republic of China>&<Law of the People's Repulic of China on the
protection of user's right and interests>and the regulation of after sales service,the after sales service for HIMO
electric scooter is as below:
If the goods are rejected or intercepted due to non-quality reasons after shipment, the user shall bear the round-trip freight.
Within 7 days after receipt, because of quality problems, in the case of does not affect the goods in good condition (affect the situation of the
goods in good condition including but not limited to: guarantee certification and invoice lost, artificial damage, maintenance and protection
label damage, product appearance, or the outer packing damage, 10 km mileage super, the accessory missing accessories, etc.).Return
freight and wear and tear shall be borne by the customer.If the packaging is lost or damaged, the customer shall bear the original
packaging cost (excluding the packaging cost incurred by logistics during return).
If the goods are returned or replaced due to quality problems within 7 days after signing and receiving, the return freight shall be borne by
the merchant. Offline channel purchase products do not support seven days without reason return.
Free reason in return within 7 days
Do not flush with water to avoid the risk of accident caused by wet internal electronic components and wiring;
Please use neutral cleaner, wipe paint or plastic parts surface dirt with a cloth, and then use dry cloth to wipe;
Please use lubricating oil to wipe the metal parts of the bike body for maintenance;
Do not oil the brake parts to avoid causing brake failure and dangerous.
Maintenance and cleaning instructions
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