629356

Hikvision DS-9004HWI-ST Manual

240
Zoom out
Zoom in
Previous page
1/253
Next page
User Manual of Digital Video Recorder
239
4. Check if the fault is solved by the step 1 to step 3.
1) If it is solved, finish the process.
2) If not, please contact the engineer from our company to do the further process.
The status of the added IPC displays as “Disconnected” when it is connected through the protocol of our
company. Select “Menu>Camera>Camera>IP Camera” to get the camera status.
Possible Reasons
a) Network failure, and the DVR and IPC lost connections.
b) The configured parameters are incorrect when adding the IPC.
c) Insufficient bandwidth.
Steps
1. Verify the network is connected.
1) Connect the HDVR and PC with the RS-232 cable.
2) Open the Super Terminal software, and execute the ping command. Input “ping IP” (e.g. ping
172.6.22.131).
Simultaneously press Ctrl and C to exit the ping command.
If there exists return information and the time value is little, the network is normal.
2. Verify the configuration parameters are correct.
1) Select “Menu>Camera>Camera>IP Camera”.
2) Verify the following parameters are the same with those of the connected IP devices, including IP
address, protocol, management port, user name and password.
3. Verify the whether the bandwidth is enough.
1) Select “Menu >Maintenance > Net Detect > Network Stat.”.
2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.
4. Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
The IPC frequently goes online and offline and the status of it displays as “Disconnected”.
Possible Reasons
a) The IPC and the HDVR versions are not compatible.
b) Unstable power supply of IPC.
c) Unstable network between IPC and HDVR.
d) Limited flow by the switch connected with IPC and HDVR.
Steps
1. Verify the IPC and the HDVR versions are compatible.
1) Enter the IPC Management interface “Menu > Camera > Camera>IP Camera”, and view the firmware
version of connected IPC.
2) Enter the System Info interface “Menu>Maintenance>System Info>Device Info”, and view the
firmware version of HDVR.
2. Verify power supply of IPC is stable.
… 240 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Hikvision DS-9004HWI-ST at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Hikvision DS-9004HWI-ST in the language / languages: English as an attachment in your email.

The manual is 10,63 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info