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TROUBLESHOOTING
Use the inspections in the table below if the tool does not operate normally. If this does not remedy the problem, consult
your dealer or the HiKOKI Authorized Service Center.
1. Power tool
Symptom Possible cause Remedy
The motor sounds but the
saw chain...
does not move
does not move freely
The chain brake may be activated. Release by pulling the chain brake toward
you.
The saw chain tension is excessive. Check the saw chain tension, and if it is
too tight, loosen the tension.
Saw chain comes out of the sprocket. Check the saw chain is properly engaged
on the sprocket.
Inside the side cover...
sawdust is jammed
foreign matter is trapped
Clean the side cover.
In the guide bar groove...
sawdust is jammed
oil does not ow
Clean the guide bar groove and the oil
hole.
Make sure there is oil in the oil tank, and
replenish as required.
Poor sharpness The saw chain...
is worn out or the blade is broken
is rusted
Sharpen the saw chain.
If the wear or breakage is very severe,
replace with a new saw chain.
The direction of the saw chain is reversed, Re-attach ensuring the correct direction.
Saw chain tension is loose. Check the saw chain tension and tighten
if it is loose.
Chain oil
is slow- owing
does not come out
(seizes up)
Lack of chain oil in the tank. Replenish with chain oil.
Chain oil spout is clogged. Clean the chain oil spout.
Battery cannot be
installed. Attempting to install a battery other than
that speci ed for the tool. Please install a multi volt type battery.
000BookCS3630DB.indb18000BookCS3630DB.indb18 2022/10/190:24:272022/10/190:24:27
18


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