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Heycharging.com Gebruiks aanwijzing Hey! One Base & Connect \ V2.07 \ pagina 19
11. Problemen oplossen
Alle installatiewerken moeten worden uitgevoerd door een gekwalificeerde elektricien.
Probleem
Mogelijke oorzaak
Mogelijke o
plossing
Laadpaal reageert
niet
Geen stroom
laadpaal
Controleer of aardlekschakelaar
is
ingeschakeld (te controleren door
de gebruiker).
Controleer of de voedingskabel die
de laadpaal van stroom voorziet,
onder spanning staat.
Schakel de laadpaal uit. Schakel het
opnieuw in na 30 seconden door de
aardlekschakelaar om te zetten.
Aardlekschakelaar
valt steeds uit
Aard
ings
fout in het
laadstation
Speciale aardweerstand
nodig voor het voertuig
Defect in het voertuig
Ondeugdelijke laadkabel
Controleer elektrische bedrading op
beschadigingen. Vervang
beschadigde draden.
Vocht of condens op elektrische
verbindingen. Maak de verbindingen
droog indien nodig
Vervang de laadkabel
Meet de aardweerstand en vergelijk
deze met de gevraagde weerstand
van voertuig leverancier, bijv.
Renault Zoe < 150 Ohm.
De status
-
LED
brandt constant
rood
Aardingsfout
Controleer of uw elektrische
installatie goed is geaard. Neem bij
twijfel of problemen contact op met
uw installateur om het
aardingsprobleem ter plaatse op te
lossen.
Bij niet functioneren van de laadpaal, direct contact opnemen met Hey! Charging B.V.
(telefoonnummer: 0031 (0)85 0645827) of een bevoegde monteur die beschikt over meet en test
apparatuur met autosimulatie.
LET OP !
Alle werkzaamheden en aanpassingen aan de laadpaal dienen minimaal te voldoen aan de
NEN10
19


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