624915
8
Zoom out
Zoom in
Previous page
1/12
Next page
WAE NEO
8/12User Manual
6. TROUBLESHOOTING
Problem
Possible solutions
The speaker won’t power
on
The battery may be completely discharged. Plug the speaker into an
electrical outlet to charge the battery and power the speaker.
Make sure that the electrical outlet your speaker is plugged into is
powered by the mains.
The speaker indicates a
connection (the light guide
(4) is lit up in blue), but no
sound is heard
Power off all paired devices in the area or disable their Bluetooth®
function, then reconnect the device that you want to use for playback.
Power off the Hercules speaker by pressing the On/Off button (1), then
power it on again by pressing the On/Off button (1) once more.
No sound from a
Bluetooth® device can be
heard on the speaker
Make sure that your speaker’s sound isn’t disabled and that the volume
setting isn’t on minimum.
Make sure that the Bluetoot source is active and that the volume
setting is high enough.
Your Bluetoot device may be out of range: move it closer to the
speaker.
Power off the Hercules speaker by pressing the On/Off button (1), then
power it on again by pressing the On/Off button (1) once more.
No sound from an auxiliary
source can be heard on the
speaker
Make sure that the device connected to the auxiliary input connector (6) is
powered on and playing a track.
Increase the volume setting on the device connected to the auxiliary input
connector.
Increase the speaker's volume setting.
I can’t connect the speaker
to a paired Bluetoot
device
If your device prompts you to enter a password, enter 4 zeros (0000).
Power off the Hercules speaker by pressing the On/Off button (1), then
power it on again by pressing the On/Off button (1) once more.
Remove the Hercules WAE® speaker from the list of paired devices
stored on your Bluetooth® device (for more information, please refer to
your devices user manual). Then, pair the speaker and the device again.
I can’t pair the Hercules
speaker with my
Bluetooth® device
Press the speakers Bluetooth® pairing button (5) to enable pairing mode.
Make sure that the Bluetoot function is enabled on the device that you
want to pair.
Your Bluetoot device may be out of range: move it closer to the
speaker.
Make sure that your Bluetooth® device supports audio transmission
(AD2P protocol).
Move your Bluetoot device and/or the speaker away from any other
device liable to cause interference: cordless telephones, microwave
ovens, WiFi routers and all other Bluetooth® devices.
If possible, power off all other Bluetooth® devices in the area, or disable
their Bluetooth® function.
Power off the Hercules speaker by pressing the On/Off button (1), then
power it on again by pressing the On/Off button (1) once more.
Clear the speaker’s saved list of paired devices: press and hold the
speaker’s Bluetoot pairing button (5) for 5 seconds or more. The light
guide (4) flashes blue 3 times, and your WAE NEO is then able to pair
new devices.
Poor sound quality in
auxiliary mode
Lower the volume setting on the auxiliary source.
Make sure that the cable’s 3.5 mm mini-jack plug is properly connected to
the auxiliary input connector (6) on the back of the speaker.
8


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Hercules WAE NEO at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Hercules WAE NEO in the language / languages: English as an attachment in your email.

The manual is 1,18 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Hercules WAE NEO

Hercules WAE NEO User Manual - German - 12 pages

Hercules WAE NEO User Manual - Dutch - 12 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info