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Operation
Code Description Method of resolution
Authentication error Turn off the drive system.
Remove the battery.
Insert the battery again.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Incompatible component Insert a compatible display.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Configuration error Re-start the system.
Contact your specialist
dealer if the problem
persists.
Communication error Check the cabling to the
gears.
595, Re-start the system.
596 Contact your specialist
dealer if the problem
persists.
Internal error during Disconnect the charger from
charging the battery.
Re-start the system.
Plug the charger into the
battery.
Contact your specialist
dealer if the problem
persists.
602
Internal fault Re-start the system.
Contact your specialist
dealer if the problem
persists.
603
Internal fault Re-start the system.
Contact your specialist
dealer if the problem
persists.
Temperature error The pedelec is outside the
permitted temperature
range.
Switch the system off to cool
the drive unit down or warm it
up to the permitted
temperature range.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Temperature error during Disconnect the charger from
the charging process the battery.
Leave the battery to cool.
Contact your specialist
dealer if the problem
persists.
External fault Check the cabling.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Voltage error Re-start the system.
Contact your specialist
dealer if the problem
persists.
Table 51: List of error messages
- -
Code Description Method of resolution
Charger error Replace the charger.
Contact your specialist
620 dealer if the problem
persists.
Internal fault Re-start the system.
Contact your specialist
640 dealer if the problem
persists.
Multiple battery error Turn off the system.
Remove the battery.
Insert the battery again.
655 Re-start the system.
Contact your specialist
dealer if the problem
persists.
656 Software version error Contact your specialist
dealer to install a software
update.
7xx Gear error Please observe the
manufacturer's operating
instructions.
800 Internal ABS error Contact your specialist
dealer.
810 Implausible signals from
the wheel speed sensor Contact your specialist
dealer.
820 Error in the line to the front
wheel speed sensor Contact your specialist
dealer.
821 ...
826
Implausible signals from
the front wheel speed
sensor.
Sensor disc possibly
missing, defective or
incorrectly installed;
significantly different tyre
diameter between the
front wheel and rear
wheel; extreme riding
situation, such as riding on
the rear wheel only
Re-start the system.
Take a test ride of at least
two minutes. The ABS
indicator lamp must go out.
Contact your specialist
dealer if the problem
persists.
Error in the line to the rear Contact your specialist
830 wheel speed sensor dealer.
831
833 ...
835
Implausible signals from
the rear wheel speed
sensor.
Sensor disc possibly
missing, defective or
incorrectly installed;
significantly different tyre
diameter between the
front wheel and rear
wheel; extreme riding
situation,
such as riding on the rear
wheel only
Re-start the system.
Take a test ride of at least
two minutes. The ABS
indicator lamp must go out.
Contact your specialist
dealer if the problem
persists.
Internal ABS error Contact your specialist
840 dealer.
Internal ABS error Contact your specialist
850 dealer.
Error in the power supply Re-start the system.
860, Contact your specialist
861 dealer if the problem
persists.
Table 51: List of error messages
MY20H01-42_1.0_21.06.2019
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