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MY21H01 - 32_1.0_30.07.2020 36
Operation
6.3 Error message
6.3.1 Display
The drive system monitors itself continuously and
displays a number as an error message if a known
error is detected. The system may switch off
automatically depending on the type of error.
Code Description Method of resolution
410 One or more display
buttons are blocked
Check whether buttons are
jammed because dirt has
accumulated between them,
for example.
Clean buttons if necessary.
414 Control panel connection
problem
Contact specialist dealer.
Have ports and connections
checked.
418 One or more buttons on
the control panel are
blocked
Check whether buttons are
jammed because dirt has
accumulated between them,
for example.
Clean buttons if necessary.
419 Configuration error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
422 Battery connection
problem
Have ports and connections
checked.
423 Battery connection
problem
Have ports and connections
checked.
424 Communication error with
components
communicating with one
another
Have ports and connections
checked.
426 Internal time-out error It is not possible to display or
adjust the tyre size in the basic
settings menu in this error status.
1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
430 Display battery flat Recharge display battery
(while in its mount or using
USB port).
431 Software version error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
440 Battery internal error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
450 Internal software error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
460 Error in USB port 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
Table 36: List of display screen error messages
490 Internal display error Have display checked.
500 Battery internal error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
502 Fault in the lighting 1Check the light and its
cabling.
2Re-start the system.
3Contact your specialist
dealer if the problem
persists.
503 Speed sensor error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
504 Speed signal manipulation
detected
Check position of spike
magnets and re-adjust if
necessary.
Check for manipulation.
Assistance from drive has
been reduced.
503 Speed sensor error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
510 Internal sensor error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
511 Battery internal error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
530 Battery error 1Switch off system.
2Remove the battery.
3Re-insert battery.
4Re-start electric drive
system.
5Contact your specialist
dealer if the problem
persists.
531 Configuration error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
540 Temperature error
The pedelec is outside the
permitted temperature
range.
1Switch off the system to cool
the motor and battery down
or warm them to the
permitted temperature
range.
2Re-start the system.
3Contact your specialist
dealer if the problem
persists.
550 An inadmissible electrical
load has been detected 1Remove consumer.
2Re-start the system.
3Contact your specialist
dealer if the problem
persists.
Code Description Method of resolution
Table 36: List of display screen error messages
36


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