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Troubleshooting
If the appliance does not function properly, please check the below table for the solution.
If you are unable to solve the problem, please contact the supplier / service provider.
Problem Possible cause Possible solution
The appliance is too noisy. - Appliance is not supported properly. - Check if the appliance stands
stable (all four feet should be on
the floor firmly).
- The appliance does not
cool sufficiently.
- Freezing time too long.
- The compressor starts
too often.
- Before switching on, the appliance
has not stand still long enough (3
hours) to level off the refrigerant
- Let stand still again before start
to oper the appliance.
- The lid does not close tight. - Contact the supplier
- The seal is not placed tight enough. - Contact the supplier
- Excessive ice formation on the inte-
rior walls of the appliance.
- Time to perform defrost.
See = = > Cleaning and mainte-
nance
- The appliance is located near the
heat source (e.g. stove, heater, etc).
- Keep the appliance away from
the heat source.
- Put too warm or too much food in-
side cabinet of the appliance.
- Cool down the warm food before
put inside the cabinet.
- Do not put too much food inside.
Exterior (7) surface is too
wet.
- Humidity of the outside environment
is too high.
- Put inside a air-conditined room
to lower the humidity.
9


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