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Troubleshooting
If the appliance does not function properly, please check the below table for the solution. If you are still
unable to solve the problem, please contact the supplier/service provider.
Problems Possible cause Possible solution
The appliance does not
start cooling after con-
nect to electrical pow-
er supply.
Thermal cut-out activated
Contact with the supplier/service pro-
vider for repair.
The compressor is defective.
The power plug is connected correctly
with the power supply outlet.
Check the connection and make sure
all the connections are correctly con-
nected.
No light after pressing
the ON / OFF switch (8)
Light is defective
Contact with the supplier/service pro-
vider for repair.
Cooling is not enough.
The appliance is under strong sunlight
radiation or close to a heat source.
Move the appliance a new location to
avoid direct sunlight.
The doors are not properly closed or
the sealing gasket is defective.
Close the doors properly.
Too much food is placed inside the
appliance.
Place less food inside the appliance.
Surrounding ventilation is insufficient.
Check that if sufficient ventilation is
provided by allowing at least 10cm
away from other objects or wall.
Too much noise
The appliance is not placed horizon-
tally.
Check to make sure the appliance is
placed horizontally.
The appliance touches surrounding
wall or other objects.
Check to make sure that at least
10cm away from other objects or wall.
There are some loose parts inside the
appliance.
Contact with the supplier/service pro-
vider for repair.
9


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