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RECYCLING
This product bears the selective sorting
symbol for waste electrical and electronic
equipment (WEEE).This means that this
product must be handled pursuant to
European Directive 2012/19/EU in order to be
recycled or dismantled to minimize its impact on the
environment. For further information, please contact
your local or regional authorities. Electronic
products not included in the selective sorting
process are potentially dangerous for the
environment and human heath due to the presence
of hazardous substances.
QUALITY
Safety and quality is very important to HEMA.
We have our own laboratory, which assesses all
equipment in terms of electrical safety and ease of
use, before it is included in our range. HEMA also
monitors the product quality in collaboration with the
manufacturer.
SECURITY
This HEMA item may be fitted with a plastic anti-theft
strip. You will find the strip on the bottom of the
product. This strip does not influence the quality or
the operation of the product and can be removed
without a problem.
FAULTS AND REPAIRS
If this device needs to be repaired, you can hand
it in at a HEMA branch after packing the product
securely. Do not try to repair this product yourself.
For repairs that fall within the warranty period,
you will need to show a proof of purchase and the
warranty document. Regularly check the power cord
for damage. If there is any damage to the cord set,
please return the item to a HEMA branch for repair.
Do not try to replace it yourself. For safety reasons
we recommend that you do not carry out any repairs
to an electrical device yourself.
WARRANTY
The warranty period is 2 years from the date of
purchase. Always keep your receipt in a safe place.
It’s handy if you take a picture of the receipt and save
it somewhere. Then you will always have an easy-to-
read receipt in your possession.
WARRANTY CONDITIONS
HEMA quality guarantee
HEMA guarantees that the product you have
purchased meets the standards our customers are
entitled to expect in terms of quality and product
properties. These warranty conditions do not affect
your statutory or consumer rights and apply in all
countries where there are HEMA branches.
Warranty claims
If you wish to make a warranty claim, please return
the product with proof of purchase to one of our
stores. The store will determine whether to replace
the product (with an identical or equivalent product),
accept the product for repair within a reasonable
period of time or refund the price of the product.
Invalidation of warranty
The warranty on this article is invalidated if the fault
or defect is caused by:
a) normal wear and tear
b) external damage (for example, damage caused
by exposure to sand or moisture or due to falling
of the product, etc.)
c) improper or inappropriate use
d) overdue or incorrect maintenance, including
repairs that were not authorised by HEMA
The above list does not exclude other possible
reasons for defects not being covered by the
warranty.
Added confidence when choosing a HEMA product
You may swap or return the product within 30 days
after purchase (provided it is undamaged and you
have proof of purchase).
1 November 2019
HEMA BV
PO Box 37110
1030 AC Amsterdam
The Netherlands
These warranty conditions apply without prejudice to
the customer’s statutory rights or any other claims
by the customer.
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