Manual Heider Pro5 (page 29 of 184) (English, German, French, Italian, Spanish, Spanish)

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TERMS OF

TERMS OF WARRANTY

1. Thewarrantyperiodbeginsasofthedateofdeliveryoftheproductandis2(two)years.

2. Theentireproductincludingallofitscomponentsiscoveredbythewarrantyofour

Company.

3. Intheeventof aproductfailurewithin theperiodofwarranty, thedurationoftime

spent for repair is added to the duration of warranty. This duration starts with the date

of notification of the malfunction to the service station and in the event that the service

stationisnotavailable,totheseller,dealer,agency,representative,exporterorimporter/

manufacturer.Incasethemalfunctionoftheproductisnotresolvedwithin15days,

importer/manufacturerofexporterhastoallocateanotherproductwithsimilarfeatures

to the use of the consumer.

4. Intheeventofaproductfailureduetomaterialandcraftsmanshipaswellasfaulty

assemblage,theproductwillberepairedwithoutrequiringanycraftsmanshipexpense,

replaced component compensation or any other fee.

5. Ifthecustomerclaimedtherighttorepairyettheproduct;Repeatsthesamefailuremore

than two times or different failures occur more than four times within a year provided

thatitiswithinthewarrantyperiodordifferentfailuresaremorethansixtimesintotal

withinthedeterminedwarrantyperiod,andthesefailurescontinuouslydisableutilizing

theproduct,Themaximumdurationrequiredforrepairisexceeded,Thereisnoavailable

servicestationofthecompany;theconsumercandemandreplacementoftheproduct

freeofcharge,reimbursementoftheproductordiscountinthepriceinproportionwith

the fault when it is determined that the failure is not possible to be repaired by means of

areporttobepreparedbytheseller,dealer,agency,representative,exporterorimporter/

manufacturer respectively.

6. Failurestooccurduetotheuseoftheproductagainsttheissuesincludedintheuser’s

manual of the product are not covered by the warranty.

7. DirectorateGeneralforProtection ofConsumerand Competition,MinistryofIndustry

and Trade can be applied for the possible problems to be encountered in regard to the

CertificateofWarranty.

Hi, where can I get the (optional accessory) USB data cable from, and the associated programming software download? Submitted on 4-10-2018 at 10:38
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One of my hand sets cannot adjust volume and does not show the vol level on screen. Can you advise on this Submitted on 13-6-2017 at 12:56
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How can i lower the speaker volume because the manual only adressed how to increase the volume but not how to decrease it. Submitted on 11-3-2017 at 09:41
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Heider Pro5 Manual

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