WARRANTY INFORMATION
The HF 300D is subjected to strict testing procedures before leaving the factory. If
within three years from the date of purchase the product does not perform according to
the specifications, because of factory defects, the purchaser is entitled to free repairs or
replacement of parts upon presentation of this warranty (provided that the malfunction
or damage to the device and/or parts occurred under normal operating conditions).
What is covered: All parts defective in material and workmanship.
For how long: Three years from purchase date.
What we will do: Repair or replace any defective parts.
Exclusions: Regular replacement parts such as air filter cartridges and UV
lamps; plastic clamps that hold in UV lamp.
90-Day Replacement Policy
If, due to manufacturer defect, any part requires repair during the first 90 days after
receiving your ionizer, Heaven Fresh will replace it with a new machine.
What You Must Do
1. Contact Heaven Fresh customer support at:
for Return Authorization Number.
2. Pack the product in its original carton, and in the same manner in which you received
it, or as identical as possible.
3. Include proof of purchase inside box along with the Return Authorization Number.
4. Label and ship the unit, freight pre-paid, to the address below.
Mailing Address:
Other Conditions
The provisions of this warranty are in lieu of any other written warranty whether express
or implied, written or oral, including any warranty of merchantability or fitness for a
particular purpose. The manufacturer‘s maximum liability shall not exceed the actual
purchase price paid by you for the product. In no event shall the manufacturer be liable
for special, incidental, consequential, or indirect damages. This warranty does not
cover a defect that has resulted from improper or unreasonable use or maintenance,
faulty assembly, accident, natural catastrophes, improper packing, or unauthorized
tampering, alteration, or modification as determined solely by us. This warranty is void if
the label bearing the serial number has been removed or defaced.
1-866-625-1857
www.heavenfresh.ca
1-800-642-0367
www.heavenfresh.com
Heaven Fresh USA
1100 W. Cermak Rd. Unit B-413
Chicago, IL 60608
Heaven Fresh Canada Inc.
50 Venture Dr. Unit 6
Toronto, ON M1B 3L6
