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11. Frequently Asked Questions
Q1. What is the white residue which may appear on cups on the kettles?
A1. The white residue is mostly calcium carbonate, the same harmless element found inside your
kettle. Calcium Carbonate is formed when ionized calcium interacts with oxygen. For this reason,
it is best to always drink freshly ionized water.
Q2. Why is my unit blinking.
A2. Every 12 hours, the water ionizer will start a self-cleaning process in order to clean the
electrodes. Before the process starts, one of the level indicator starts blinking to tell you the
ionizer is going to clean itself. Which level indicator will blink depends on the previous level
selected. (Refer to page 13 for more details).
Q3. What kind of water can be used as input water.
A3. Normal public water is good, as also any clean water supply.
Q4. Why are there small bubbles in freshly ionized water?
A4. The reason of small bubbles is because oxygen is introduced into the water during the
ionization process.
Q5. What is the white substance that sometimes appears on the surface of alkaline water?
A5. It contains calcium and magnesium. The ionized minerals are beneficial to our body. By
lowering the PH level, the white substance will disappear.
Q6. Can I drink alkaline water while on medication?
A6. It is not recommended to during alkaline water while on medication, since the alkaline water
can possible change the effect of the medicine. Therefore, drink "pure/filtered water". If you are
under doctor care, then please consult him/her for advice.
Q7. Can infants drink ionized water?
A7. Infants can drink "pure/filtered water", because they are already alkaline.
Q8. What does the acidic water do?
A8. Acidic water is only for external use. It kills bacteria, etc, sanitizes dishes, and clean cuts.
Q9. Why should i drink Heaven Fresh ionized water?
A9. It is healthy to drink ionized water, as long as the water ionized is properly maintained. In the
Orient this Heaven Fresh energized water is also known as "Happy Water", because of the mood
enhancing effect produced by the electron type energy.The benefits of ionized water are
numerous. It always serves to improve and protect your health. Please study our complimentary
book “Heaven Fresh Alkaline Ion-Energized Water, Change Water - Change Life" for more
detials.
Heaven Fresh
19 AK-900
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