TROUBLESHOOTING
22
Symptom
Check and Action
No Power Check if the power cord has been properly connected to the power outlet.
Check if the main power has been switched on.
Does not play No disc, load a disc.
Disc has been loaded upside down. Place the disc with the label side up.
Disc's region code does not match to the player.
Disc is not correct type for the player.
Disc is damaged or dirty, clean the disc or try another disc.
There may be moisture condensation inside the player. Remove the
disc and leave the unit power on for one or two hours.
No Picture Check if the TV set has power on, use TV remote to select A/V signal for
DVD rather than broadcast.
Check if the system connection is secure.
Check if the connection cables are damaged.
Clean the disc.
Picture noise / distorted The disc is dirty or damaged. Clean the disc or try another disc.
Reset the color system of the player or the TV set.
Try to direct the player
Picture not full screen Select the screen format from the player's SYSTEM MENU,
see "SYSTEM MENU" of this manual.
Select the screen format from DVD disc menu.
Cannot SKIP or SEARCH Some discs are programmed that do not allow users to SKIP or SEARCH at
some sections, especially at the beginning WARNING section.
Single Chapter disc cannot apply SKIP function.
No sound or sound output not complete Check if the TV, Amplifier and Extra active sub-woofer have been switched
on, and correctly set.
Check if the TV, Amplifier, Speaker system connection is secured.
Press AUDIO button to select other audio tracks output of disc.
Check if the MUTE function of the AV Receiver or TV or Amplifier has been
activated.
There will be no sound output during PAUSE / STEP / SLOW and SEARCH.
No surround sound If digital output has been applied:
Press SETUP button
Highlight "Playback menu icon" and press Select button
Highlight the "Digital audio output" and press Select button
Select "LPCM" or "RAW" .
Press SELECT button
Power on the amplifier or active type loudspeakers.
MP3 disc no sound or noisy When PC program files or other data files are mixed with MP3 files in the
same disc, the player may play the non-MP3 files with noise or no sound.
Check the disc, if all the files on disc are MP3 files, skip the file, try other
files.
Check if the sampling rate of the file is 44.1 kHz and the bit rate is within
the range from 128 Kbps to 256 Kbps.
Remote control does not function Remove the obstacles between the remote control and the player.
Point the remote control towards the remote sensor on the player.
Check if the batteries of the remote control have been loaded with
correct polarities.
Replace the batteries of the remote control.
