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HDigit Orbiter Manual

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English
Troubleshooting
If you experience any trouble with your wireless Internet Radio, then you may nd it useful to visit the help section on our webpage:
www.mediayou.net
If you have trouble connecting the Radio to your wireless network, these steps may help to resolve the problem:
1. Conrm that a Wi-Fi connected PC can access the Internet (i.e. can browse the web) using the same network.
2. Check that a DHCP server is available, or that you have congured a static IP address on the Radio. You can congure a static IP address
on the Radio using the menu item ‘Conguration → Network → Manual Conguration → Wireless → DHCP → DHCP(O)’, and
then press the Scroll knob to conrm.
3. Check that your access point does not restrict connections to particular MAC addresses. You can view the Radio’s MAC address pay
refer page 3.
4. If you have an encrypted network, check that you have entered the correct key or password into the Radio. Remember that text-format
keys are case sensitive. If, when attempting to connect to an encrypted network, your Radio displays: ‘Wireless error’ followed by a 5-digit
number, and then please ensure that you have entered the correct passphrase for the network. If the problem persists, then you may need
to consult your network conguration.
5. If your Radio can connect to the network successfully, but is unable to play particular stations, it may be due to one of the following
causes:
a. The station is not broadcasting at this time of the day (remember it may be located in a dierent time zone).
b. The station has reached the maximum allowed number of simultaneous listeners.
c. The station is not broadcasting anymore.
d. The link on the Radio is out of date.
e. The Internet connection between the server (often located in a dierent country) and you is slow.
Try using a PC to play back the stream via the broadcaster’s web site.
6. If you can play back the station with a PC, use the form at www.mediayou.net to notify us so that we can change the station data that is
used by the Radio.
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