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Hayward SharkVAC XL Pilot Manual

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Hayward only guarantees the quality, performance and safety of its products when assembled with genuine Hayward manufactured parts.
Use of non genuine Hayward manufactured parts will void all warranty.
Page 14 of 18 SharkVAC XL™ Pilot Robotic cleaner Rev. C
TROUBLESHOOTING
• If the cleaner fails to pick up ne or heavy debris:
ο Clean the lter. It may be clogged. A lter cleaning solution can be used to remove excessive dirt
and/or sand
• If the cleaner starts working momentarily but then stops working:
ο Impeller may be clogged or jammed with debris, check and clean if necessary following the
instructions in the maintenance section.
ο Brush roller or drive tracks may be stuck, check for debris and clean if necessary.
o Cleaner performs by both timing and a pool wall detection sensor, whichever comes rst.
o There are 3 intake ports located at bottom of lter bucket and near the brush roller, check for debris
and clean if necessary.
• Cleaner may get stuck if a high main drain is installed in the pool. Cleaner may remain lodged on the
drain for a short period of time, but will eventually free it’s self by virtue of the cleaner’s embedded
program.
• Perception of cleaner performance: Confusion may exist over the perception of how the cleaner
operates at different times during each cycle. It is important to judge the performance of the cleaner
by observing improved pool cleanliness after the cleaner has run a complete cleaning cycle.
• If a cleaner has poor coverage of the pool in one cycle or only covers a small area, check the lter and
clean if necessary and make sure the unit is not getting caught on drains, oor cleaning heads or toys.
The user may try starting the cleaner in different locations to nd the optimum cleaning location.
• If debris falls from cleaner while removing from pool, it may be caused by lter overload, increase
frequency of lter cleaning. Assure that there is no large debris blocking any of the three intakes.
Large debris must be removed from the pool before using machine. If drain aps are out of place or
stuck by sand or leaves in the open position, the aps can be snapped back into place, after cleaning
the area.
• If the otation cord gets twisted which can be caused by the cleaner getting stuck on large objects
such as rocks, toys or main drains, it can be straightened by laying the otation cord at full length (if
possible) in the sun; heat from the sun will help reduce the twisting.
• If a high level of debris is visible through the dome windows, remove cleaner quickly from the water to
reduce the chance of the debris escaping the lter bucket and reentering the pool.
• If you observe the cleaner spending more than the preferred amount of time on the walls/tile line,
return the oat position to position I (center/default position).
… 33 …


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