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39 TROUBLESHOOTING GUIDE
Troubleshooting Guide
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SOLUTION
Unit does not turn on Main Power Switch turned Off Press in Main Power Switch
No AC power Check AC power plug and make certain any switched
outlet is turned on
Disc does not play Disc loaded improperly Load disc label-side up
Incorrect disc type Check to see that disc is CD, CD-RW or DVD-Movie;
Invalid Region Code other types will not play
Rating is above parental preset Use Region 1 disc only
Enter password to override or change rating settings
No picture Intermittent connections Check all video connections
Wrong input Check input selection of TV or receiver
No sound Intermittent connections Check all audio connections
Incorrect digital audio selection Check digital audio settings
DVD disc is in Fast or Slow mode There is no audio playback on DVD discs during
Fast or Slow mode
Picture is distorted or jumps during MPEG-2 decoding It is a normal artifact of DVD playback for pictures
Fast Forward or Reverse Play to jump or show some distortion during Rapid Play
Some remote buttons do not operate Function not available for this disc Some discs do not include all DVD features
during DVD play
The menu is in a foreign language Incorrect menu language Change menu language selection
“”Symbol appears Requested function not available at Certain functions may be disabled during passages
this time of a disc
Picture is displayed in the wrong Aspect Ratio Incorrect match of Aspect Ratio settings Change Aspect Ratio settings
to disc
Remote control inoperative Weak batteries Change both batteries
Sensor is blocked Clear path to sensor or use remote sensor
Disc will not copy to VCR Macrovision protection Most DVDs are encoded with Macrovision
to prevent copying to VCR
39


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