23 TROUBLESHOOTING GUIDE
Troubleshooting Guide and Error Messages
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SOLUTION
Unit does not operate when Standby switch • No AC power • Make certain AC power cord is plugged into a live outlet
or remote Power-On is pressed • Check to see if AC outlet is switch controlled
• Main Power Switch is off • Turn on Main Power
Remote does not function • Wrong deck selected • Press the CDP button to control the Play Deck;
press the CDR button to control the Record Deck
• Dead batteries • Replace both batteries
• Sensor blocked • Remove obstructions from front panel or
connect a remote sensor to the Remote-In Jack
Disc does not erase • CD-R disc in use • CD-R discs do not erase, only CD-RW discs may be erased
Recorded CD-R disc does not play in • CD-R disc not finalized • Finalize the CD-R disc in the CDR 20’s Record Deck
another CD player or DISC ERROR (see page 22)
message appears in Play Deck
Recording suddenly stops • Input source stopped or paused • Recordings will stop when the input source is paused
for more than 3 seconds for digital recordings
and 10 seconds for analog recordings
ERROR MESSAGES
ERROR MESSAGE EXPLANATION AND PROBABLE CAUSE SOLUTION
CHECK DISC • A record-related button has been pressed when a • Unfinalize the disc to add tracks to a CD-RW disc
Finalized disc is in the Record Deck % • Replace the disc with a blank CD-R or CD-RW disc
• A record-related button has been pressed when a • Replace the disc with a blank CD-R or CD-RW disc
standard CD is in the Record Deck %
DATA DISC • A non-audio CD-ROM or a CD-Video disc has been • Only CD Audio and DTS discs will play in the CDR 20;
placed in the machine replace the disc
DISC ERROR • An Unfinalized disc has been placed in the Play Deck 3 • Finalize the disc (see page 22)
• A DVD disc has been placed in the unit • Replace the disc, the CDR 20 does not play or dub DVD discs
DISC FULL • There are only four seconds of record time remaining • Use another blank CD-R or CD-RW disc
on the disc being recorded • Erase one or more tracks on a CD-RW disc
ERROR • The disc is not seated properly • Open the drawer and check to see that the disc is properly seated
• There is a problem with the disc • Try another disc
FAILED • A dub has not been completed properly • Check the play disc
• Repeat the dub process
FULL • More than 99 tracks have been recorded • The CDR 20 does not record more than 99 tracks on a disc
NO AUDIO • A record-related button has been pressed when • Replace the disc with a blank CD-R or CD-RW Audio disc
a non-audio disc is in the Record Drawer %
SVC-1 • There is an internal problem with the CDR 20 • Contact an authorized Harman Kardon service depot
