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Troubleshooting
21
BDS 335/635 System
Problems Solutions
The disc does not play Check that the disc is inserted correctly (label side up).
Check that the disc is the correct type: BD Video (single-layer or
dual-layer),
DVD-Video, DVD+R/+RW, DVD-R/-RW, CDDA (CD digital audio),
CD-R/RW. Other disc types will not play.
Check that the disc surface is clean and not scratched.
There is noise or other interference in the picture while playing a Blu-ray Disc
recording or DVD
Check that the disc surface is clean and not scratched.
The sound and picture are out of sync when playing to an Aux source Press the Options button and perform the Lip Sync adjustment to bring
the sound and picture into synchronization.
Cannot tune in radio stations Check that the FM antenna is correctly connected.
Adjust the antenna’s position. If necessary, use a powered FM antenna
or an outdoor FM antenna.
The system does not respond to remote-control commands Replace all three remote-control batteries with fresh ones, and make
sure that they are installed with the correct polarity.
Hold the remote closer to the system.
Check that the system’s remote sensor is in the line of sight of the
remote control.
The remote does not control programmed components (TV or video) Check that you have pressed the remote’s Aux button before trying to
operate the component.
Re-program and/or re-teach the component’s commands into
the remote.
The symbol appears on the screen when you press a remote-control button
The selected function is not permitted at the time the button is pressed.
The system does not respond to commands, or it behaves in an erratic way Unplug the system’s power cord from the AC outlet, wait 30 seconds,
then plug it back in.
Troubleshooting
21


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