Unit does not function• No AC power• Ensure that the power cord is plugged into a live AC
power outlet
• Check if the AC outlet is switch-controlled
Front-panel display lights, but there’s no sound or picture• Intermittent input connection
• Mute is on
• Volume control is turned down
• Secure all input and speaker connections
• Press Mute button
• Turn up Volume control
No sound from any speaker•
is in protection mode due to possible short
circuit
•
is in protection mode due to internal
problems
• Check all speaker wires at speaker and AVR
connections for crossed wires
• Contact your local Harman Kardon service center
No sound from center or surround speakers• Incorrect surround mode
• Program material is monophonic
• Incorrect speaker
• Program material is stereo
• Select a surround mode other than stereo
• Mono programs contain no surround information
• Check the speaker in the setup menu
• The surround decoder may not create center- or
surround-channel information from nonencoded
programs
Unit does not respond to remote control commands• Weak batteries in remote
• Remote sensor is obscured
• Change batteries in remote
• Ensure that the AVR’s front-panel remote sensor is in
the line of sight of the remote
Intermittent buzzing in tuner• Local interference• Move the AVR or antenna away from computers,
fluorescent lights, motors or other electrical appliances
(AVR 1710S/AVR 171S only): Surround-back speaker
settings cannot be accessed, and the test tone does not
play through the surround back speakers
• Multi-zone operation has been selected/Assigned AMP
channels have been assigned to Zone 2
• Use the Speaker Setup menu to reassign the Assigned
AMP to the surround back left and right channels
Unable to activate remote control Programming mode• Source Selector button is not held for at least 3
seconds
• Be sure to hold the Source Selector button for at least
3 seconds
Remote buttons light, but AVR does not respond• Remote is in Zone 2 mode• Press Zone 2 button (button will not illuminate when
remote is in Zone 1 control mode).
Unable to establish network connection• AVR network programming requires rebooting• Cycle the AVR into the Off mode, and then turn it on
again
Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is located
in the Product Support section of our Web site: www.harmankardon.com
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