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AVR
Troubleshooting
Symptom Cause Solution
Unit does not function Ř1R$&SRZHU Ř(QVXUHWKDWWKHSRZHUFRUGLVSOXJJHGLQWRDOLYH$&
power outlet
Ř&KHFNLIWKH$&RXWOHWLVVZLWFKFRQWUROOHG
Front-panel display lights, but there’s no sound or picture Ř,QWHUPLWWHQWLQSXWFRQQHFWLRQ
Ř0XWHLVRQ
Ř9ROXPHFRQWUROLVWXUQHGGRZQ
Ř6HFXUHDOOLQSXWDQGVSHDNHUFRQQHFWLRQV
Ř3UHVV0XWHEXWWRQ
Ř7XUQXS9ROXPHFRQWURO
No sound from any speaker Ř$PSOLƂHULVLQSURWHFWLRQPRGHGXHWRSRVVLEOHVKRUW
circuit
Ř$PSOLƂHULVLQSURWHFWLRQPRGHGXHWRLQWHUQDO
problems
Ř&KHFNDOOVSHDNHUZLUHVDWVSHDNHUDQG$95
connections for crossed wires
Ř&RQWDFW\RXUORFDO+DUPDQ.DUGRQVHUYLFHFHQWHU
No sound from center or surround speakers Ř,QFRUUHFWVXUURXQGPRGH
Ř3URJUDPPDWHULDOLVPRQRSKRQLF
Ř,QFRUUHFWVSHDNHUFRQƂJXUDWLRQ
Ř3URJUDPPDWHULDOLVVWHUHR
Ř6HOHFWDVXUURXQGPRGHRWKHUWKDQVWHUHR
Ř0RQRSURJUDPVFRQWDLQQRVXUURXQGLQIRUPDWLRQ
Ř&KHFNWKHVSHDNHUFRQƂJXUDWLRQLQWKHVHWXSPHQX
Ř7KHVXUURXQGGHFRGHUPD\QRWFUHDWHFHQWHURU
surround-channel information from nonencoded
programs
Unit does not respond to remote control commands Ř:HDNEDWWHULHVLQUHPRWH
Ř5HPRWHVHQVRULVREVFXUHG
Ř&KDQJHEDWWHULHVLQUHPRWH
Ř(QVXUHWKDWWKH$95őVIURQWSDQHOUHPRWHVHQVRULVLQ
the line of sight of the remote
Intermittent buzzing in tuner Ř/RFDOLQWHUIHUHQFH Ř0RYHWKH$95RUDQWHQQDDZD\IURPFRPSXWHUV
fluorescent lights, motors or other electrical appliances
Unable to activate remote control Programming mode Ř6RXUFH6HOHFWRUEXWWRQLVQRWKHOGIRUDWOHDVW
seconds
Ř%HVXUHWRKROGWKH6RXUFH6HOHFWRUEXWWRQIRUDWOHDVW
3 seconds
Unable to establish network connection Ř$95QHWZRUNSURJUDPPLQJUHTXLUHVUHERRWLQJ Ř&\FOHWKH$95LQWRWKH2IIPRGHDQGWKHQWXUQLWRQ
again
Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is located
in the Product Support section of our Web site: www.harmankardon.com
Troubleshooting
30


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