Manual Hanseatic WQP12-7713I (page 67 of 70) (English, German)

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Page EN-31

Troubleshooting table

Problem Possible cause Solution

The dishes are not com-

pletely clean.

There are food scraps which

are encrusted onto the dish-

es.

Soak dirty dishes prior to washing

the dishes.

The dishes have not been

stacked optimally.

Stack the dishes in such a way that

all parts can be reached by the wa-

ter jets (see „Loading the dishwash-

er“ on page EN-13).

You have selected the incor-

rect wash programme.

Select the correct dishwashing pro-

gramme (see „Wash programme

table“ on page EN-16).

The dishwasher detergent is

incorrectly dosed.

Use the correct dosage of dish-

washer detergent (see „Wash pro-

gramme table“ on page EN-16).

The water pressure is too low. Turn the water tap on completely.

The wash arm can not rotate

unhindered.

Ensure that no dishes are impeding

the motion of the wash arm.

The nozzles on the wash arm

are blocked/calcified.

Clean the nozzles (see „Cleaning

the wash arm“ on page EN-22).

Error indicators

Code Solution

E1: It takes too long for

the water to fill up.

Turn the water tap on completely.

Arrange the inlet hose properly so that it is not kinked (see „Connect

the inlet hose“ on page EN-23).

Ensure that the water pressure is correct. See „Technical specifica-

tions“ on page EN-33.

E3: The heating element

is defective.

Have the appliance examined and repaired.

E4: Water overflow

Switch off the tap. Find the gap in the seal (or have someone find it)

and repair the leak (or have it repaired).

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Hanseatic WQP12-7713I Manual

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