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Troubleshooting table
Page GB-21
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem Possible causes Solutions, tips
Fans and lighting not
working.
The appliance is discon-
nected from the mains.
Check to ensure that the mains plug is
positioned correctly. Check the socket
by connecting another electric device.
Check the fuse.
Lighting not working. LED bulb is defective. Contact our service (see page GB-22).
Grease is dripping off
the appliance.
Grease filter is clogged. Clean the grease filter
(see page GB-18).
Circulation air oper-
ation:
Odours are not ad-
equately removed;
weak airflow.
Grease filter is clogged. Clean the grease filters and/or replace
the activated charcoal filters (starting at
page GB-18).
Exhaust air operation:
Poor performance.
The exhaust hood does
not have a sufficient air
supply.
The exhaust hood expels a large
amount of exhaust air. This is why you
need to provide a sufficient air supply,
e.g. by providing non-sealable openings
in doors, windows and ventilation con-
duits. Note the safety notices starting on
page GB-4.
The exhaust air hose is
bent or too long.
Check whether the exhaust air hose is
bent or too long.
The motor stops after
a few minutes.
The appliance has over-
heated, which triggered
the internal circuit breaker.
Make sure there is an adequate air sup-
ply. Note the safety notices starting on
page GB-4.
Buzzing noise. Foreign object in the fan. Contact our customer service team (see
page GB-22).
47


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