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Troubleshooting table
Page GB-27
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem Possible cause Solutions, tips, explanations
Compressor off,
interior light off.
No electricity to sock-
et.
Check the socket with another appliance. Check
the fuse.
Mains plug is loose. Check the tightness of the mains plug.
Compressor off,
interior light on.
The temperature con-
troller (1) is set to “0”.
Turn the temperature controller to a higher position
(see “Setting the temperature“ on page GB-11).
Desired temperature
has been reached.
If the refrigerating temperature increases, the
compressor will once again switch on inde-
pendently.
Appliance cools
too quickly.
The temperature con-
troller is set at too high
a level.
Select a lower setting (see “Setting the tempera-
ture“ on page GB-11).
The appliance
doesn’t cool suffi-
ciently.
The temperature is set
too low.
Select a higher setting (see “Setting the tempera-
ture“ on page GB-11).
Door not tightly closed
or door seal is not
completely tight.
See “Checking and cleaning the door seals” on
page GB-18.
The appliance is near
a heat source.
Place insulation plate between the appliances or
change location.
Food has been stored
warm.
Only store cooled foods.
Too many goods fro-
zen.
Do not exceed the maximum freezing capacity
(see “Product fiche concerning Regulation (EU)
Nr. 1060/2010“ on page GB-31).
Thick ice layer in the
freezer area.
Defrost the freezer compartment (see “Defrost-
ing and cleaning the inner compartment“ on
page GB-18).
Ambient temperature
too low or too high.
Adjust the ambient temperature to the climate
category (see “Product fiche concerning Regula-
tion (EU) Nr. 1060/2010“ on page GB-31).
Compressor seems
defective.
Set the temperature controller to “7”. If the com-
pressor does not switch on within an hour, please
contact our service centre (see page GB-30).
65


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