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23
4. Troubleshooting
Situation Solution
No picture and sound.
Connect the power cord properly.•
Check if the power LED is on or not.•
Press •
on the control panel or remote control.
Press • INPUT on the remote control or control panel to
select the connected video sources.
Press • CHp or CHq on the remote control or
CH
or
CH
on the control panel to switch to other TV
programs.
Make sure all cables are connected properly.•
No picture, or poor picture,
sound is OK.
Check the antenna and cable connections.•
Adjust the • Brightness in the Picture menu.
Picture is not in color. Adjust the • Color Temp in the Picture menu.
Picture is OK, no sound.
Make sure the source device is functioning properly.•
Make sure the audio cable is connected securely.•
Turn the mute off.•
Press • VOL+ on the control panel or the remote control.
One of the speakers has no
sound.
Adjust the • Balance in the Audio menu.
Cannot receive some TV
channels using cable TV.
Try the • Auto Scan function in the Channel menu.
Want to reset TV settings.
Use the • Restore Default function in the Picture, Audio,
Channel, and Setup menus.
Cannot operate menus.
If OSD items are colored in gray, the system is in a state •
such that those settings are not available.
Screen image turns over. Make sure the video signal cable is connected properly.•
Snow appears on the
screen.
Adjust the location of the antenna, placing it far from •
roads or sources of interference.
Check the antenna and the video signal line connections.•
Blurred or overlapped
images.
Adjust the sharpness setting.•
Choose programs with high quality signals.•
Adjust the direction of the antenna or replace the video •
signal cable.
Remote control doesn’t work.
Make sure the battery is inserted correctly.•
Replace the battery with a new one.•
Make sure the TV power cord is plugged in.•
Make sure the path between the remote control and the •
sensor is clear.
Try operating the remote control at a closer distance to •
the TV.
25


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