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GB
Error Possible cause Solution
DPF
No image appears
No storage medium is inserted Insert a storage medium.
The storage medium does not
contain data
Check your storage medium.
No Sound The device is set to “Mute” Increase the volume of the device
Video/music does
not play
No storage medium is inserted Insert a storage medium.
The storage medium does not
contain any les
Check your storage medium
Music does not
play
Incorrect format
Convert the music le to mp3
format
Videos do not
play, or playback
is not smooth
Incorrect format
Convert the video to a different
format
HDMI
No video signal /
no display
The video signal is not
being (correctly) transmitted
Use the included HDMI connector
cable
The HDMI connector cable is
not connected correctly
Check that the HDMI connector
cable is correctly connected to
the HDMI In of the device and the
HDMI Out of the terminal device.
9. Care and Maintenance
The display on your device is located behind protective glass.
Only clean the display with a dry, soft cloth.
Do not apply pressure to the screen surface when you clean the device.
To keep from damaging the surface, do not use solvents or alcohol-based cleaners to clean the
device.
Note
For gentle cleaning and care of the display, we recommend that you use a microbre cleaning
cloth.
Clean the rest of the device with a dry cloth. You can lightly dampen the cloth if the device is
very dirty.
19


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