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9- Troubleshooting
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9.3 Troubleshooting without display code
Problem Cause Solution
Appliance fails to
operate.
Programme is not yet started.
Door is not properly closed.
Machine has not been switched on
Power failure.
Child lock is activated
Check programme and start it.
Close the door properly.
Switch the machine on.
Check power supply.
Deactivate child lock.
Appliance will not be
lled with water.
No water.
Inlet hose is kinked.
Inlet hose lter is blocked.
Water pressure is less than 0.03
MPa.
Door is not properly closed.
Water supply failure.
Check water tap.
Check inlet hose.
Unblock inlet hose lter.
Check water pressure.
Close the door properly.
Ensure the water supply
Appliance is draining
while being lled
Height of drain hose is below 80
cm.
Drain hose end could reach into water.
Make sure that drain hose is
properly installed.
Make sure the drain hose is not
in water.
Drainage failure
Drain hose is blocked.
Pump lter is blocked.
Drain hose end is higher than 100
cm above floor level.
Unblock drain hose.
Clean pump lter.
Make sure that drain hose is
properly installed.
Problem Cause Solution
F3
Temperature sensor-error Contact the After sales service.
F4
Heating-error
Contact the After sales service.
F7
Motor-error Contact the After sales service.
F9
Dry temperature sensor-error
Contact the After sales service.
FA
Water level sensor-error
Contact the After sales service.
FC1 or
FC2
Abnormal communication-error
Contact the After sales service.
Fd
Dry heating element-error
Contact the After sales service.
FE
Dry motor-error
Contact the After sales service.
UNB
Unbalanced load-error Check and balance laundry load in the drum.
Reduce the load.
25


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