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10-Troubleshooting
28
A
Problem Cause Solution
Excessive foam
oats drum and/or
detergent drawer
.
Detergent is not a appropriate.
Excessive use of detergent
.
Check detergent recommenda-
tions.
Automatic adjust-
ment of washing time.
Washing programme duration will
be adjusted.
This is normal and doesn‘t af-
fect functionality.
Spinning fails. Unbalance of laundry. Check machine load and
laundry and run a spinning
programme again.
Unsatisfactory
washing result.
Degree of pollution does not agree
with selected programme.
Select an other programme.
Detergent quantitiy was not suf-
cient.
Choose the detergent acc. to
the degree of pollution and acc.
to manufaturer specifi cations.
Maximum load has been exceeded. Reduce loading.
Laundry was unevenly distributed
in the drum.
Loose the laundry.
Washing powder
residues are on the
laundry.
Insoluble particles of detergent can
remain as white spots on the laun-
dry.
Perform extra rinse.
Try to brush the points from
the dry laundry.
Choose an other detergent.
Laundry has grey
patches.
Caused by fats such as oils, creams
or ointments.
Pretreat the laundry with a
special cleaner.
10-1
Should the error messages reappear even after the taken measures, switch off the appli-
ance, disconnect the power supply and contact the customer service.
Note: Foam formation
If too much foam is inspected during spin cycle, motor stops and drain pump will be activated
for 90 seconds. If that elimination of foam fails up to 3 times, programme ends without spinning.
Note: Unlock the door
When the washing machine in a safe state (under the water level below the window
along a certain distance, barrel temperature below 55 °C, the inner barrel did not turn),
may unlock the doors of the machine operation.
10.4 In case of power failure
If a power failure cuts an operating wash programme
door opening is mechanically blocked.
To get out any laundry water level should not be seen
in the glassy porthole of the door.
Danger of burns!
Waterlevel has to be lowered as described in “Pump
lter”. Not till then pull lever (A) beneath service fl ap
(Fig.10-1) until the door is unlocked by a gentle click.
Afterwards refi x all parts.
28


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