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13-Customer service
We recommend our Haier Customer Service and the use of original spare parts, and the
minimum period during which the spare parts for the household washing machine is 10
years.
If you have a problem with your appliance, please rst check section TROUBLESHOOTING.
If you cannot fi nd a solution there, please contact
your local dealer.
the Service & Support area at www.haier.com where you can fi nd telephone numbers
and FAQs and where you can activate the service claim.
For specifi c product information, please login to the Haier offi cial website https://www.
haier-europe.com/en_GB/technical-assistance/ and search the model you use, click
the product to go to the detail page then click “documents” to fi nd the user manual to
download it.
You can also fi nd the product information in this page.
Model information is available in the product database at https://eprel.ec-europa.eu/
by searching for the model identifi er reported on the product label.
To contact our Service, ensure that you have the following data available.
The information can be found on the rating plate.
Model ____________________ Serial No. _____________________
Also check the Warranty Card supplied with the product in case of warranty.
For general business enquiries please fi nd below our addresses in Europe:
European Haier addresses
Country* Postal address Country* Postal address
Italy
Haier Europe Trading SRL
Via De Cristoforis, 12
21100 Verese
ITALY
France
Haier France SAS
53 Boulevard Ornano –
Pleyad 3
93200 Saint Denis
FRANCE
Spain
Portugal
Haier Iberia SL
Pg. Garcia Faria, 49-51
08019 Barcelona
SPAIN
Belgium-FR
Belgium-NL
Netherlands
Luxembourg
Haier Benelux SA
Anderlecht
Route de Lennik 451
BELGIUM
Germany
Austria
Haier Deutschland GmbH
Konrad-Zuse-Platz 6
81829 München
GERMANY
Poland
Czechia
Hungary
Greece
Romania
Russia
Haier Poland Sp. zo.o.
Al. Jerozolimskie 181B
02-222 Warszawa
POLAND
United
Kingdom
Haier Appliances UK Co.Ltd.
One Crown Square
Church Street East
Woking, Surrey, GU21 6HR
UK
*For more information please refer to www.haier.com
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