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Problem Cause Solution
Operation stops
before completing
wash cycle
s Water or electric failure. s Check power and water supply
Operation stops for a
period of time
s Appliance displays error code.
s Problem due to load pattern.
s Programme performs soaking
cycle?
s Consider error code
s Reduce or adjust load.
s If it seems appropriate cancel
operation.
Excessive foam floats
drum and/or deter-
gent drawer
.
s Detergent is not a appropriate
s Excessive use of detergent.
s Check detergent recommen-
dations.
s Reduce amount of detergent.
Automatic adjustment
of washing time
.
s Washing programme duration
will be adjusted.
s This is normal and doesn‘t
affect functionality.
Spinning fails.
s Unbalance of laundry. s Check machine load and
laundry and run a spinning
programme again.
22
Troubleshooting
General information and tips:
If too much foam is inspected during spin cycle, motor stops and drain pump will be
activated for 90 seconds. If that elimination of foam fails up to 3 times, programme
ends without spinning.
Warning!
Electrical equipment should be serviced only by qualified electrical experts, because improper
repairs can cause considerable consequential damages.
If the supply cord is damaged, it must be replaced by the service agent (see warranty card) in
order to avoid a hazard.
In case of power failure
The current programme and its setting will be saved.When
power supply is restored operation will be resumed.To can-
cel it, touch “Start/Pause“ and then “Power“ for about 3 sec.
If a power failure cuts an operating wash programme door
opening is mechanically blocked.To get out any laundry water
level should not be seen in the glassy porthole of the door. -
Danger of burns! Water level has to be lowered as described
in “Pump filter“. Not till then pull lever beneath service flap
until door is unlocked by a gentle click. Afterwards refix all
parts.
lever
22


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