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Troubleshooting EN
Many occuring problems could be solved by yourself without speci c expertise. In case
of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
Problem Possible Cause Possible Solution
The compressor
does not work.
Mains plug is not connected in the
mains socket.
The appliance is in the defrosting
cycle
Connect the mains plug.
This is normal for an automatic
defrosting
The appliance runs
frequently or runs
for a too long period
of time.
The indoor or outdoor tempera-
ture is too high.
The appliance has been o power
for a period of time.
A door/drawer of the appliance is
not tightly closed.
The door/drawer has been opened
too frequently or for too long.
The temperature setting for the
freezer compartment is too low.
The door/drawer gasket is dirty,
worn, cracked or mismatched.
The required air circulation is not
guaranteed.
In this case, it is normal for the
appliance to run longer.
Normally, it takes 8 to 12 hours
for the appliance to cool down
completely.
Close the door/drawer and
ensure the appliance is located
on a level ground and there is
no food or container jarring the
door.
Do not open the door/drawer
too frequently.
Set the temperature higher
until a satisfactory refrigera-
tor temperature is obtained. It
takes 24 hours for the refrig-
erator temperature to become
stable.
Clean the door/drawer gasket
or replace them by the cus-
tomer service.
Ensure adequate ventilation.
The inside of the re-
frigerator is dirty and/
or smells.
The inside of the refrigerator
needs cleaning.
Food of strong odour is stored in
the refrigerator.
Clean the inside of the refrig-
erator.
Wrap the food thoroughly..
WARNING!
Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
Electrical equipment should be serviced only by quali ed electrical experts, because
improper repairs can cause considerable consequential damages.
A damaged supply should only be replaced by the manufacturer, its service agent or
similarly quali ed persons in order to avoid a hazard.
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