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
The following must be confirmed before calling for service:
Problem
The dryer does not
switch on
Possible Cause
● Is the power supply plugged in and switched on.
● Plug another appliance into the wall socket to
test if there is power.
● Check if a drying program has been set;
● the Start/Pause button has been pressed;
The water collection box is full;
The drying result is
not up to standard
and the drying cycle
takes too long.
Have you selected the correct drying option;
Has the filter screen been cleaned ;
●Is the condenser blocked;
● Does the amount of the loaded laundry
exceed the rated load;
● Has the loaded laundry been spun dry;
●Is the vent duct blocked;
● Does the surface of the inside of the drum
have a deposit layer forming, if so clean the
drum interior;
The remaining time
display is halted, or the
remaining time displayed
is skipping
The remaining time will be adjusted and corrected
continuously and automatically based on the
following factors:
●Type of laundry;
●Loaded amount;
●The moist degree of laundry;
●Ambient temperature;
The automatic adjustment is a normal operation.

E2
E5
E6
Prompt and Alarm Information
In case of an improper operation or problem with the machine when it
operates, the code corresponding to the problem will be displayed on the
screen:
Code Category
Cause
Solutions
Trouble code
Trouble code
Trouble code
There is no change in
the temperatures of
the laundry in the tub
Contact a professional
serviceman
The thermal sensor
open-circuited or short
circuited
Contact a professional
serviceman
Drain pump fails
Contact a professional
serviceman
The dryer does not
switch on and the
screen displays "End"
Is the door closed tightly;
The loaded laundry has reached the requirements
for the drying setting.
Is there a load in the drum.
Trouble shooting Trouble shooting
8


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