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9- Troubleshooting
Problem Possible Cause Possible Solution
It is not cold enough
inside the appli-
ance.
The temperature is set too high. Reset the temperature.
Too warm goods has been stored. Always cool down goods before
storing them.
Too much food has been stored at
one time.
Always store small quantities of
food.
The goods are too close to each
other.
Leave a gap between several
foods allowing air owing.
A door/drawer of the appliance is
not tightly closed.
Close the door/drawer.
The door/drawer has been opened
too frequently or for too long.
Do not open the door/drawer too
frequently.
It is too cold in-
side the appli-
ance
.
The temperature is set too low. Reset the temperature.
The Power-Freezer function is ac-
tivated or is running too long.
Switch o the Power-Freezer
function.
Moisture forma-
tion on the inside
of the refrigerator
compartment.
The climate is too warm and too
damp.
Increase the temperature.
A door/drawer of the appliance is
not tightly closed.
Close the door/drawer.
The door/drawer has been opened
too frequently or for too long.
Do not open the door/drawer too
frequently.
Food containers or liquids are left
open.
Let hot foods cool to room tem-
perature and cover foods and li-
quids.
Moisture accu-
mulates on the
refrigerators out-
side surface or be-
tween the doors/
door and drawer.
The climate is too warm and too
damp.
This is normal in damp climate and
will change when the humidity de-
creases.
The door/drawer is not closed
tightly. The cold air in the appliance
and the warm air outside it con-
densates.
Ensure that he door/drawer is
tightly shut.
Strong ice and
frost in the freez-
er compartment.
The goods were not adequately
packaged.
Always pack the goods well.
A door/drawer of the appliance is
not tightly closed.
Close the door/drawer.
The door/drawer has been opened
too frequently or for too long.
Do not open the door/drawer too
frequently.
The door/drawer gasket is dirty,
worn, cracked or mismatched.
Clean the door/drawer gasket or
replace them by new ones.
Something on the inside prevents
the door/drawer to close properly.
Reposition the shelves, door
racks, or internal containers to al-
low the door/drawer to close.
The appliance
makes abnormal
sounds.
The appliance is not located on
level ground.
Adjust the feet to level the appli-
ance.
The appliance touches some ob-
ject around it.
Remove objects around the appli-
ance.
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