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12 - Služba za pomoč strankam
12 - Služba za pomoč strank am
Priporočamo našo službo za pomoč strankam Haier in uporabo originalnih nadomestnih
delov.
Če imate težave z aparatom, najprej preverite poglavje ODPRAVLJANJE TEŽAV.
Če tam ne najdete rešitve, se obrnite na
lokalnega prodajalca ali
področje Servis in podpora na spletni strani www.haier.com, kjer najdete telefonske
številke in pogosta vprašanja ter kjer oddate zahtevek za servis.
Če se želite obrniti na naš servis, se prepričajte, da imate na voljo naslednje podatke.
Podatke najdete na tipski tablici.
Model
Serijska št.
V primeru uveljavljanja garancije preverite tudi garancijsko kartico, ki je priložena izdelku.
Za splošna poslovna vprašanja so v nadaljevanju navedeni naslovi naših podružnic v Evropi:
Evropski naslovi podružnic Haier
Država*
Poštni naslov
Država*
Poštni naslov
Italija
Haier Europe Trading SRL
Via De Cristoforis, 12
21100 Varese
ITALIJA
Francija
Haier France SAS
3-5 rue des Graviers
92200 Neuilly sur Seine
FRANCIJA
Španija
Portugalska
Haier Iberia SL
Pg. Garcia Faria, 49-51
08019 Barcelona
ŠPANIJA
Belgija-FR
Belgija-NL
Nizozemska
Luksemburg
Haier Benelux SA
Anderlecht
Route de Lennik 451
BELGIJA
Nemčija
Avstrija
Haier Deutschland GmbH
Hewlett-Packard-Str. 4
D-61352 Bad Homburg
NEMČIJA
Poljska
Češka
Madžarska
Grčija
Romunija
Rusija
Haier Poland Sp. zo.o.
Al. Jerozolimskie 181B
02-222 Varšava
POLJSKA
Združeno
kraljestvo
Haier Appliances UK Co. Ltd.
One Crown Square
Church Street East
Woking, Surrey, GU21 6HR ZK
*Za več informacij glejte www.haier.com
RAZPOLOŽLJIVOST NADOMESTNIH DELOV
»Termostati, temperaturni senzorji, tiskana vezja in svetlobni viri so na voljo najmanj
sedem let po tem, ko je bila na trg dostavljena zadnja enota modela.
Ročaji vrat, tečaji vrat, pladnji in košare najmanj sedem let, tesnila vrat pa najmanj 10 let
po tem, ko je bila na trg dostavljena zadnja enota modela«.
GARANCIJA
Minimalno garancijsko obdobje je: 2 leti za države EU, 3 leta za Turčijo, 1 leto za Združeno
kraljestvo, 1 leto za Rusijo, 3 leta za Švedsko, 2 leti za Srbijo, 5 let za Norveško, 1 leto za
Maroko, 6 mesecev za Alžirijo, za Tunizijo pravna garancija ni potrebna.
Za dodatne informacije o izdelku obiščite spletno mesto https://eprel.ec.europa.eu/
ali skenirajte kodo QR na energijski nalepki, priloženi aparatu.
451


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