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CUSTOMER ASSISTANCE SERVICE
If you cannot identify the cause of the operating anomaly, switch off the
appliance and contact the Assistance Service.
PRODUCT SERIAL NUMBER. Where can I find it?
It is important you to inform the Assistance Service of your product code
and its serial number (a 16 character code which begins with the number 3);
this can be found on the guarantee certificate or on the data plate located
on the appliance.
It will help to avoid wasted journeys to technicians, thereby (and most
significantly) saving the corresponding callout charges.
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This appliance is labelled in accordance with European
Directive 2012/19/EU on Waste Electrical and Electronic
Equipment Regulations 2013 regarding electric and electronic
appliances (WEEE). The WEEE contain both polluting
substances (that can have a negative effect on the
environment) and base elements (that can be reused).
It is important that the WEEE undergo specific treatments to correctly
remove and dispose of the pollutants and recover all the materials.
Individuals can play an important role in ensuring that the WEEE do not
become an environmental problem; it is essential to follow a few basic
rules:
- the WEEE should not be treated as domestic waste;
- the WEEE should be taken to dedicated collection areas managed by the
town council or a registered company.
ln many countries, domestic collections may be available for large
WEEEs. When you buy a new appliance, the old one can be returned to
the vendor who must accept it free of charge as a one-off, as long as the
appliance is of an equivalent type and has the same functions as the
purchased appliance.
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