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Troubleshooting
Problems Causes Solutions
Too high temperature
The temperature in the
fridge storage
compartment is too
high while the
temperature in the
freezer is OK
The fridge temperature
is set too high.
Set the fridge temperature lower. It
takes 24 hours for the temperature of the
refrigerator to become stable.
Water/moisture/frost in the refrigerator
Moisture
accumulates on the
refrigerator inner
walls
Hot and moist climate.
The door is not closed
tightly.
The door is opened too
frequently or for too long
each time.
Accumulation of frost and moisture
accelerate in such climate.
See “Door/drawer opening/closing” in
section “Problem”.
Do not open the door so frequently.
Water/moisture/frost on outside surface of the refrigerator
Moisture
accumulates on the
refrigerator's
outside surface or
between two doors
Damp climate.
The refrigerator door is
not closed tightly. This
causes condensation of the
cold air in the refrigerator
and the warm air outside it.
This is normal in damp climate. The
moisture will decrease when the humidity
drops.
See “Door/drawer opening/closing” in
section “Problem”.
Automatic icemaker
The icemaker does
not make ice
The icemaker is not
turned on
The water supply valve is
not turned on
The temperature in the
freezer is not low enough
The icemaker is not
installed in place.
Turn on the icemaker on the display
panel.
Turn on the water supply valve.
See “Too high temperature” in section
“Problem”.
Push the icemaker to its proper place.
Ice-making
capacity is
insufficient
The ice-making capacity
is less than expected
The temperature in the
freezer is not low enough
The icemaker can make approximately
1kg of cubed ices in 24 hours.
Set the freezer temperature lower.
The icemaker
cannot stop making
ice
Its ice detection bar is
pushed to a lower position
by some object in the
freezer storage
compartment.
The cubed ice taste
bad
Tainted by odors in the
fridge or freezer storage
compartment.
The water supplied to the
icemaker is not fresh.
The cubed ices have
been stored for an
extended period.
Cover all the food closely. Discard the
ices stored for long period or made in the
first loads.
Add a filter on the water supply pipe.
Please consult a water purification
company.
Discard the cubed ices stored too long.
Bad odors in the refrigerator
The inside of the
refrigerator is dirty
The inside of the
refrigerator needs cleaning
Food of strong odor is
stored in the refrigerator
Clean the internal of the refrigerator.
Wrap the food tightly.
Remove the object that is restricting the
ice detection bar, free the ice detection bar
and remove all frozen ice patches from
around the ice detection bar.
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