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HAIBIKE 2019 - General Manual

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Balance bikeStorage
22
10 Storage
If the balance bike will not be used for a prolonged period, the following points must be
noted with regard to storage:
xClean the balance bike (see the “Cleaning” chapter).
xStore the balance bike in a dry, frost-free place where it is protected against major
fluctuations in temperature.
xTo prevent tyre deformation, store the balance bike hanging by its frame.
11 Warranty
Over and above the statutory guarantee, Winora-Staiger GmbH/Haibike USA also pro-
vides a warranty for the cycle frame. The warranty periods are as follows for models from
2017 onwards, starting on the date of purchase by the original buyer
– for aluminium frames: 5 years
– for carbon frames: 5 years
– for full-suspension frames (excluding bearings and dampers): 5 years
The warranty only applies to the original purchase of the cycle. Proof of purchase, to-
gether with the completed cycle passport and handover certificate, must be submitted
when making a warranty claim.
The warranty only covers frame damage relating to quality, durability and freedom from
defects. Shipping and return costs for the defective frame, labour costs involved in re-
placing a defective frame for a new one, and consequential costs resulting from a defec-
tive frame are not covered by the warranty.
The warranty likewise excludes all damage resulting from insufficient care and mainte-
nance, excessive wear, accidents, cycle overloading, components fitted incorrectly, and
cycle alterations through the attachment and modification of additional components.
The warranty also does not apply if the cycle is used for improper sports activities, such
as performing jumps for which the cycle category was not intended, in the event of any
other type of overuse, and in cases where recommendations contained in our original
operating manual or made by our dealer are disregarded. Please refer to the original op-
erating manual for full details regarding proper handling of the frame.
This warranty does not affect any further claims which you may be entitled to make
against the dealer under the statutory guarantee, such as your right to a discount, return
or compensation. The warranty and guarantee rights coexist. This warranty will expire
and not restart in the event that a frame is replaced under warranty.
When purchasing your cycle, you entered into a contract with your dealer. Claims under
this warranty or any other problems must be addressed exclusively to the dealer from
whom you purchased your cycle. To ensure these are handled smoothly, full proof of
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