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The required combustion air cannot be
supplied to the stove e.g. via a vapour
extractor hood that is located in the
vicinity of the installation site and is
switched on.
Room too airtight required combustion
air cannot be replenished in the room
Suction filter dirty
Burner dirty
Poor seals on the pellet stove (door,
seals)
Flame temperature sensor defective
Flue gas temperature sensor defective
Correction:
Refill pellets
Check that the chute between the pellet
tank and the burner is clear.
Clean the burner and suction filter.
Check whether there is a vapour
extractor hood present and whether it is
in operation
Make sure for instance that a window is
left open a crack to supply the required
combustion air
Contact the service engineer
Error number 22
Cause:
The highest permitted flue gas
temperature was exceeded
The following circumstances might lead to this:
Too much fuel is being supplied to the
burner
Flue gas temperature sensor defective
Correction:
Contact the service engineer
Error number 23
Cause:
Flame temperature sensor defective or
not connected
Correction:
Contact the service engineer
Error number 24
Cause:
Bottom flame temperature sensor
defective or not connected
Correction:
Contact the service engineer
Error number 26
Cause:
Burner dirty, pellets have low calorific
value.
No pellets present
Correction:
Clean burner, if necessary change pellet
type
Refill pellets
Error number 27
Cause:
Dirty • burner / combustion chamber
Wrong position of burning pot
leaking tank or door
Correction:
Clean burner / combustion chamber
Check position of burning pot
Check the seal on the fuel cap and door
Error number 28
Cause:
Dirty • burner / combustion chamber
Correction:
Clean burner / combustion chamber
Backup battery empty
Cause:
Backup battery of the central unit is
empty
Backup battery not connected
Correction:
Check connection
Replace backup battery
Contact the service engineer
24


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