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9. Orders of spare parts / questions of the service / complaints
In case of ordering spare parts, or with questions concerning the repairs and service, or when lodging a
complaint, address always directly your Haas+Sohn vendor, from whom you have bought the appliance.
In order to allow fast processing of your query, the data from the type plate of the appliance are
necessary unconditionally:
Exact designation of the type (execution, model)
Serial number
The type plate is situated on the rear side of the stove and on the title page of the Operation Manual.
9.1. Orders of spare parts
Moreover, please pay attention to technical drawings and tables in the specification of the appliance, where
you will find the correct denomination of the required spare part.
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