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Error number 6 or 9
Cause:
The door is open for longer than 1 minute
during operation
The damper at the bottom of the door is
not in the right position
Cable broken in the electric wiring to the
door contact switch
The connector has come out on the door
contact switch or on the central unit
Correction:
Close the door
Move the damper at the bottom of the
door to the right position so that the
switch is operated when the door is
closed
Check door contact switch, cable and
connector
Error number 7
Cause:
Flue gas temperature sensor defective or
not connected
Correction
Contact the service engineer
Error number 8
Cause:
Flue gas temperature sensor defective
Correction:
Contact the service engineer
Error number 11
Cause:
Room temperature sensor defective or
not connected
Correction:
Contact the service engineer
Error number 12
Cause:
Room temperature sensor defective
Correction:
Contact the service engineer
Error number 15
Cause: The induced draught fan is not
running at the correct rotation
speed
The following circumstances might lead to this:
Induced draught fan defective
Connection cable from the rotation speed
sensor (Hallsensor) is broken or poor
contact in the connector on this
connection cable
Electricity supply to the fan motor
interrupted
Correction:
Contact the service engineer
Error number 17
Cause:
The connection between the central unit
and the operator console is interrupted.
The following circumstances might lead to this:
Connection cable is not connected to the
operator console or to the central unit
Connection cable is damaged
Correction:
Check that the connection cable is
connected to both units, the operator
console and the central unit.
Contact the service engineer
Error number 18
Cause:
A safety shutdown was triggered after a
power cut
Correction:
Clear the fault on the operator console
and restart the device
Error number 21
Cause:
Temperature fell below the minimum
temperature in Heating mode operating
status
The following circumstances might lead to this:
No pellets present
The screw conveyor is not rotating, it is
jammed, the screw conveyor motor is
defective or the chute is not clear
22


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