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H. Screw motor defective G. Flame temperature sensor defective -
contact service department
H. Screw motor defective - contact service
department
F0027 A. Burner dirty
B. Burner not lying flush
C. Door not sealed properly
A. Clean burner
B. Position burner correctly
C. Check seal on door
F0028 A. Burner / combustion chamber dirty
B. Flame temperature sensor at bottom
defective
A. Clean burner
B. Contact service department
F0033 A. No WLAN connection
B. WLAN code is incorrect
C. No IP address received
A. Check WLAN reception
B. Check WLAN code
C. Check DHCP settings on the router
F0034 A. No internet connection available A. Check internet connection
F0040 A. Combustion chamber not cleaned in
specified time interval
A. Clean burner and combustion chamber
the combustion chamber door must be opened
in "OFF" operating status. The burner and
combustion chamber are carefully cleaned
using an ash vacuum cleaner. The combustion
chamber door must be opened for longer than
60 seconds here so that the error message is
automatically cleared.
F0041 A. Maintenance interval exceeded A. Clean the flues
F0050 A. The spare battery empty A. Replace the battery of the control system
(CR 2032)
F1000 /
W1000
A. Restart of the hardware A. The device is without to power supply - error
message in the Record of defects
W0042 Information Service interval has been reset
15. General information / faults
Fault: Cause: Correction:
Pellet stove does not
start
1. The set Target room temperature is
lower than the current Actual room
temperature
2. The temperature of the fumes is too
high
3. An error has
4. An error has occurred there is no
allocated time zone in the week
program
1. Increase Target room temperature
2. Let the instrument cool down
3. See error correction, Section 15.1.
4. Adjust week programming, Section
10.1.1.
No display 1. Loose or defective connection cable
between operator console and control
unit
2. Contrast shifted
1. Contact service department
2. Reset contrast
Noise in the (induced)
draught fan
Ashes in the body of the draught fan Remove the ashes using an ash
exhauster
26


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