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13. Cleaning and maintenance work (see Appliance sheet 3+4.)
14. Faults, causes, correction
You can correct simple operating faults yourself with the following guide. For further information please consult
your specialist dealer.
WARNING
If a fault occurs, you will be shown this on the display.
In the event of a fault, do not pull the mains plug out straight away, so that the internal safety functions
can continue to operate fully. Only in this way can the flue gases present be extracted via the chimney
using the fan. Only pull out the mains plug before starting work on the cold appliance.
14.1. Fault error code Fxxx
Code Cause: Correction:
F0001 A. STL triggered due to overheating
B. Fuse (F1) in the central unit is defective
C. Ignition short circuit
A. If STB has triggered - contact service
department
B. Fuse F1(3.15 A) defective - contact service
department
C. Ignition defective - contact service
department
F0002 A. Burner dirty
B. Pellet tank empty
C. Ignition defective
D. Burner not lying flush
E. Flame temperature sensor defective
F. Downpipe / screw conveyor blocked
G. Screw motor defective
A. Clean burner
B. Clean burner - fill pellet tank
C. Ignition defective - contact service
department
D. Clean burner - position burner correctly
E. Flame temperature sensor defective -
contact service department
F. Clean the intake on the screw conveyor
housing with a vacuum cleaner - clean burner
G. Screw motor defective - contact service
department
F0003 A. Heat exchanger / smoke flues dirty
B. Heating curve set too low
C. Room temperature sensor is lying on the
floor or wall
A. Cleaning the smoke flues - clean burner
B. Clean burner - Adjust heating curve as
described
C. Clean burner - suspend room temperature
sensor freely
F0005 A. Burner dirty
B. Pellet tank empty
C. Downpipe / screw conveyor blocked
D. Room too airtight required combustion air
cannot flow into the room
E. Flue gas temperature sensor defective
F. Screw motor defective
G. Pellet fuel has too low a calorific value
A. Clean burner
B. Clean burner - fill pellet tank
C. Clean the intake on the screw conveyor
housing with a vacuum cleaner. Clean
burner
D. Clean burner - Ensure adequate
combustion air
E. Flue gas temperature sensor defective -
contact service department
F. Screw motor defective - contact service
department
G. Clean burner - switch to high quality pellet
type
24


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