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D. Change flue tube pipeline- contact service
department
E. Flue gas temperature sensor defective -
contact service engineer
F0023 A. Flame temperature sensor defective or not
connected
A. Contact service department
F0025 A. Burner dirty (at burner test during start
zone)
B. Leakage
C. Flue draught too low
A. Clean burner tray
B. Check doors, ashtray doors, seals
C. Check the chimney
F0026 A. Pellet tank empty
B. Burner not lying flush
C. Burner dirty
D. Pellet fuel has too low a calorific value
E. Downpipe / screw conveyor blocked
F. Room too airtight required combustion air
cannot flow into the room
G. Flame temperature sensor defective
H. Screw motor defective
A. Fill pellet tank
B. Position burner correctly
C. Check burner/ clean burner
D. Switch to high quality pellet type
E. Clean the intake on the screw conveyor
housing with a vacuum cleaner.
F. Ensure adequate combustion air - Connect
stove with outside air
G. Flame temperature sensor defective -
contact service department
H. Screw motor defective - contact service
department
F0028 A. Burner / combustion chamber dirty
B. Flame temperature sensor at bottom
defective
A. Clean burner
B. Contact service department
F0033 A. No WLAN connection
B. WLAN code is incorrect
C. No IP address received
A. Check WLAN reception
B. Check WLAN code
C. Check DHCP settings on the router
F0034 A. No internet connection available A. Check internet connection
F0040 A. Combustion chamber not cleaned in
specified time interval
A. Clean burner and combustion chamber
the combustion chamber door must be opened
in "OFF" operating status. The burner and
combustion chamber are carefully cleaned
using an ash vacuum cleaner. The combustion
chamber door must be opened for longer than
60 seconds here so that the error message is
automatically cleared.
F0041 A. Maintenance interval exceeded A. Clean the flues
F0043 A. Flame temperature sensor circuit open A. Contact service department
F0050 A. The spare battery empty A. Replace the battery of the control system
(CR 2032)
F0053 A. Open tank door A. Close pellet tank cap
F0060 A. The parameters of factory settings have
been incorrectly loaded
A. Contact service department
F1000 /
W1000
A. Restart of the hardware A. The device is without to power supply - error
message in the Record of defects
W0042 Information Service interval has been reset
54


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