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17. Commandes des pièces détachées / Demandes de service / Réclamations
Pour la commande de pièces de rechange ou si vous avez des demandes de réparations et de service,
également en cas d’éventuelles réclamations, veuillez vous adresser directement à votre revendeur Haas +
Sohn.
Pour que votre demande puisse être rapidement traitée, veuillez impérativement indiquer les
données qui se trouvent sur la plaque signalétique de votre poêle :
Numéro de type (Modèle)
Numéro de fabrication
La plaque signalétique se trouve sur l´arrière du poêle et sur la feuille de titre de la notice d´utilisation.
Consultez en outre les schémas et tableaux sur la fiche technique, vous y trouverez la désignation exacte de la
pièce de rechange nécessaire.
Pour ce qui est de la commande des pièces de rechange en argile réfractaire, vous trouvez les informations
détaillées dans le chapitre 2.1 Pièces de rechange chambre de combustion. Dans les schémas, les pierres
réfractaires sont marquées des lettres de A à D.
Toutes les informations sont fournies sous réserve de modifications techniques, d'erreurs et de fautes de frappe
et d´orthographe.
Tous les documents (notice d´utilisation, fiche technique, procès-verbaux d´essais) peuvent être trouvés sur le
site : www.haassohn.com
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